Refund policy

MAXL offers a 30-day money back guarantee on all products.

We will accept a return of the products for a refund of your purchase price, less the original shipping and handling costs, provided such return is made within 30 days of shipment with valid proof of purchase. No refund will be granted for any products returned more than 30 days after shipment or for items where the entire product was used. Products sent to us after this 30-day period will not be returned to you.  All returns should be sent to:

MAXL®
Attn: Returns Dept
3526 Lakeview Parkway Ste B
PMB 503
Rowlett, TX 75088

We do not offer refunds on any products designated on the Site as non-returnable.  Refunds are also not available for: (i) orders containing a free item; (ii) perishable goods; (iii) hazardous materials, flammable liquids or gases; (iv) gift cards; or (v) sale items.

You are responsible for all shipping and handling charges on returned items.  You bear the risk of loss during shipment.  We therefore strongly recommend that you fully insure your return shipment against loss or damage and that you use a carrier that can provide you with proof of delivery for your protection. 

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Refunds are processed within approximately 7 days of our receipt of your merchandise.  Your refund will be credited back to the same payment method used to make the original purchase on the Site.